FAQs

How does Ando Gummy work?

Ando is formulated to support the body's response to alcohol and may help mitigate the symptoms of Alcohol Flush Reaction. It includes ingredients intended to assist with the metabolism of acetaldehyde, a byproduct of alcohol metabolism that can cause facial flushing in individuals with a less active ALDH2 enzyme. Additionally, it contains components aimed at moderating the body's histamine response, which might reduce reactions to certain flush-inducing substances. The combination of these ingredients is designed to work together to help lessen the intensity of flushing symptoms.

When do I take Ando gummy?

Ando works most efficiently when taken 30 minutes before your first serving of alcohol. This gives your body some time to get the ingredients working before you start drinking alcohol. You can also take Ando after flushing has occurred to make it subside more quickly. In more severe cases of alcohol flushing we found that it was necessary to take another 3 gummies of Ando 30 minutes after the first drink.

What’s the difference between Ando and Pepcid?

Ando is designed as a dietary supplement to specifically help mitigate the symptoms of alcohol flush reaction by addressing its root cause. It aims to support the metabolic process to break down acetaldehyde, a toxic byproduct of alcohol metabolism that is primarily responsible for the flushing response. By targeting the deficient ALDH2 enzyme's activity, Ando attempts to reduce the buildup of acetaldehyde toxins.

Pepcid, on the other hand, contains famotidine, an H2 blocker that is typically used to treat issues related to excess stomach acid, such as heartburn. Some people use Pepcid to alleviate the redness and flushing from alcohol because it can help to mask these external symptoms by affecting histamine pathways. However, it does not address the accumulation of acetaldehyde in the bloodstream. Therefore, while Pepcid may provide temporary relief from the visible signs of alcohol flush, it does not deal with the underlying metabolic issue caused by acetaldehyde buildup.

How do I change or cancel my subscription?

Click the login button on the navigation bar of https://andogummy.com. Once you login you can cancel your subscription by clicking Manage subscription and clicking on the Cancel icon, indicated with a stop sign.

How long does Ando last after I consume it?

Typically, a dose of Ando will last 3-5 hours. However if your Asian Flush symptoms are more severe, you may need to re-dose later in the evening.

Is Ando safe?

Ando meets all FDA regulations and quality standards required for dietary supplements.  In general, supplements are not subject to FDA approval and come under review only when new ingredients are introduced. Manufacturers are responsible for testing the safety and efficacy before releasing a supplement to market.

Will Ando get rid of all signs of alcohol flush?

Ando is designed to help reduce the symptoms associated with alcohol flush reaction. While many of our customers report significant improvements, individual results may vary based on factors like genetics, the amount of alcohol consumed, and overall health. We recommend taking Ando as directed and observing how your body responds.

Please note that Ando is not a cure for alcohol flush reaction, and we cannot guarantee that it will prevent all signs of flushing or other symptoms related to alcohol consumption.

Where are you located?

Ando and our manufacturing and shipping partners are based in the US! 

I’m not Asian -  will this still help me?

Yes! While "Asian glow" is commonly used to describe this condition, Alcohol Flush Reaction isn't limited to Asians. It can affect people of various backgrounds. Ando offers relief to anyone seeking to minimize the discomfort of alcohol-related flushing.

How long does shipping take?

Orders take 1 business day to process and 3-5 business days to arrive at your address. We design our subscription so your replenishment orders arrive on time!

Do you ship outside of the US?

We currently only serve customers in the US! If you live outside the US and want to try our product, email us at hello@andogummy.com.

What is your return policy?

If you don't love us, you'll get your money back on up to one of each product you try. We’re so confident you’ll love Ando, that we stand by our risk-free money-back guarantee. If you try Ando and aren't satisfied, we will still honor that money-back guarantee. If you are dissatisfied with your purchase for any reason, we'll refund your first order (up to one unit of each product—regardless of the number of doses per unit). How to request a refund or replacement: simply email us at help@andogummy.com within 30 days of purchasing, and we'll make it right! For full legal details, please see here.

How do I make changes to an order I’ve already placed?

You can change your delivery address and cancel one or more items in your order until our warehouse starts processing your order. Please contact our customer service team at help@andogummy.com.

What do I do if I never received my order?

Within 1-2 working days after successfully placing your order, you’ll receive a tracking number from our courier. If you have not received your Tracking Number, please contact us at help@andogummy.com and we will look into this for you immediately.


If you have any questions regarding your shipment or if you have not received your tracking number, you are more welcome to contact us and we will assist you further. 

What do I do if I receive a defective order?

If you receive damaged product(s), email us at help@andogummy.com within 30 days and we will replace damaged items. When buying a unit, only the price of the unit(s) will be refunded, no shipping or additional units will be refunded. Due to the ingestible nature of our product, and our desire to decrease risk of tampering for our customers, we do not accept returns.

Are your products produced and tested by GMP trained technicians? What are the certifications of your manufacturing facility?

All Ando products are manufactured and packaged in FDA registered facilities that meet Good Manufacturing Practice (GMP) standards.

Do you have an affiliate program?

Yes, if you are interested in becoming an affiliate for Ando, you can apply on this page!

Where can I follow you on social media?

You can follow us on IG @andogummy and on TikTok @andogummy.

How do I contact your company if my question isn’t answered here?

Please contact our customer service team at help@andogummy.com.